Tuesday 3rd March 2009

Welcome

Welcome to the second edition of TRItalk.

As spring is finally trying to force its way in after a cold and depressing winter Tricorn Systems entered 2009 with a degree of optimism. Although a number of our customers are voicing concern about reduced order books, many are complaining of being too busy!

We continue to win new customers [see Recent Orders) and are heartened by the strength of our new business pipeline - thanks mostly to our new Sales Manager, Nick Walsh (see Other News).

A new release of the Tricorn Enterprise system is scheduled for May which will contain some useful new functionality for both existing customers (on support agreements) and new prospects. A key new feature for this release is automatic alerts/warnings on parts/materials and drawings (see Products Update). At the same time we are researching requirements to take Tricorn to the next level with the ability to provide charts and graphs of KPIs and other performance data selected by job function (Managing Director, Production Controller, Purchasing Manager etc).

The take-over of the Concept MRP/ERP system from Innogistic has been completed and we are in the process of developing an integration plan for the key Concept functionality such as the MRP "Purchasing Recommendations".

Tricorn Systems will be running its first Customer Golf Day on 24 April and all customers are invited to attend (see Events).

Finally, if you have any questions or issues you would like to discuss with me directly, please get in touch.

Regards
Colin Reardon [colinr@tricornsystems.co.uk]

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Recent Orders

Marste Engineering, Alresford, Hampshire

Jamestan Engineering , Bideford, Devon

Mercury Electroplating, Camberley, Surrey

Bridge Precision, Wimborne, Dorset

HCA Coatings, Andover, Hampshire

Sveritec, Exeter, Devon

Genesis Precision Engineering Ltd, Cambridge

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Welcome Concept Customers

Brewis Engineering, Frome, Somerset

Pyroban Group Ltd, Shoreham by Sea, W. Sussex

Honeywell Skyforce, Chichester, W. Sussex

Roband Electronics, Horley, Surrey

Scorpion Electro, Chorley, Lancashire

Alphameric, Guildford, Surrey

Opperman Mastergear, Newbury, Berkshire

Rodwell Scientific, Basildon, Essex

Hansatech Instruments, King's Lynn, Norfolk

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Products Update

Coding for the next release (6.0.5) of the Tricorn Enterprise system is well underway with a projected delivery date of May 2009. The new release will contain the following key functionality:

Warnings & Alerts: Whenever a problem occurs with a part, material or drawing, Tricorn will allow the user to record a description of the problem so that the next time the part or drawing is requested an"alert" will be posted to the user's screen informing them of the previous problem so that appropriate action can be taken.

Email Invoices: The new release will enable the ability to email pdf invoices and delivery notes directly from within the system in addition to the current purchase orders and quotes.

Sage Interface: The interface between Tricorn Enterprise and Sage Accounts [Line 50] will become tighter. Rather than having to export a .csv file from Tricorn, the transfer of data between the systems will occur "under the surface".

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Tech Tips

Copy and Paste : Click here.

Wildcard Search : Click here.

Double click on search and filter screens : Click here.

Auto-fill of Email address : Click here.

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Events

Thursday 5 March 2009. Web-based training session on "Amending Standard Documents". This one-hour session will guide customers through the process of making amendments to invoices, works orders, delivery notes and other standard forms. Click here to register.

Puttenham Golf ClubFriday 24 April 2009, Tricorn Systems Golf event, Puttenham Golf Club, Nr. Guildford, Surrey . Contact Colin Reardon - colinr@tricornsystems.co.uk - if you are interested in joining us.

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Tricorn Sales Manager

Nick Walsh joined Tricorn in December as Sales Manager and has already generated a significant pipeline of opportunities. Commenting on his decision to join Tricorn, Nick said, "Having previously sold technology into the manufacturing sector I could immediately see the value of the Tricorn systems. They are functionally rich and great value for money."

Nick is an avid sportsman and follower of Liverpool FC.

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Approved Supplier MAS South East


Tricorn Systems has achieved "Approved Supplier" status with MAS-SE.

MAS South East provides hands-on practical support delivered by manufacturers for manufacturers - the result is real bottom line benefits

The Manufacturing Advisory Service (MAS) is an initiative originally set up by the Department for Trade & Industry (DTI) but is now the responsibility of the Department for Business, Enterprise & Regulatory Reform (BERR). The Manufacturing Advisory Service South East (MAS South East) provides straightforward and practical advice and support to improve and encourage manufacturing competitiveness in today's global market.

MAS South East is funded by SEEDA , delivered by EEF and supported by the Business Link Network. MAS South East aims to improve the efficiency and effectiveness of manufacturers in the region to create sustainable improvements. With their team of experienced Practitioners, each with strong manufacturing backgrounds, MAS-SE provides tailored support to suit the individual requirements of your business as they guide you through the processes of manufacturing business improvement to produce real results.

MAS South East supports manufacturers in Berkshire, Buckinghamshire, Hampshire and the Isle of Wight, Kent, Oxfordshire, Surrey and Sussex.

As an approved supplier Tricorn Systems is able to supply Job Processing, Quality Assurance and Job Scheduling [Workshop Planning] solutions to clients who are receiving, or looking to receive, funding via MAS-SE.

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Tech Tips

COPY & paste :

Although Tricorn does not have copy and paste on the right mouse button menu system, they are still available using Windows keyboard shortcuts as follows:

  • To copy data, highlight it and press Ctrl-C. The data is now on the windows clipboard.
  • To paste, put the cursor in the appropriate application/field and press Ctrl-V
  • Note: If you are copying and pasting data between Tricorn fields the source and destination must be data compatible.
    E.g. you cannot copy alphabetic text to a field that only holds numbers.

    WILDCARD SEARCH :

    Wildcard search is available using the search and filter screens. The wildcard character is the percentage symbol ‘%’.
    E.g. to search for the characters ‘400’ in any part number enter %400% in the part number field and click the apply filter button. All part numbers that have ‘400’ in any position will be found and listed. The wildcard search characters can be entered in more than one field if required.

    Double click on search and filter screens :

    Did you know that on any search and filter screen all you need to do to go to the required record is to double click on it.

    Auto-fill of email address :

    The email system in Tricorn will automatically fill in the email address of your contacts if they are recorded in Tricorn. The automatic fill-in process selects the email address as follows – if the contact has an email address that is used otherwise it uses the main customer email address.

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