There are four areas covered by this part of the quality module, each is individually serialised from your own number ranges and can be associated with works orders or purchases. They can also be cross-referenced to each other and/or your documented procedures recorded in the procedures section.
For each document you can record the basic detail, the reason, the action you are going to take and what you are going to do to prevent recurrences.
You can set up reminders (notifiers) so that the Quality Module prompts you when follow-up action needs to be taken.
All of these documents can be associated with:
internal activities
customers
works orders
suppliers
purchase orders
Each of the documents can be set-up to meet your documentation standards and can include features such as company logos, and quality logos.